KEEP PLAYERS COMING BACK

Build a loyal community of players with targeted email journeys and win-back campaigns.

Why Retention Is Revenue

Acquiring a new player costs up to five times more than keeping an existing one. A one-time deposit is good, but repeat play turns revenue into profit.

Building a loyal player community means:

Higher lifetime value from players who stick around, and their total spend grows without extra acquisition cost.

Better Return on Investment through personalized email and loyalty touchpoints that boost your returns on all that traffic you worked to get.

Stronger brand advocates through the most effective strategy available: word-of-mouth

Without a dedicated retention strategy, players drift away, and your competitors scoop up their deposits.

How we make that happen

EMAIL FLOWS & SEGMENTATION

Tailored journeys for new sign-ups, VIPs, and churn risks, so every message lands at the right time.

ONBOARDING & REACTIVATION CAMPAIGNS

Welcome series that convert first-time players into regulars and win-back sequences that revive dormant accounts.

LOYALTY PROGRAM COMMUNICATION

VIP alerts, tier updates, and exclusive perks that make top players feel valued and invested.

BONUS DROP ANNOUNCEMENTS & LIMITED OFFERS

Timed promotions and free-spin alerts that drive immediate action and recurring engagement.

WIN-BACK JOURNEYS

Personalised re-engagement emails for players who haven’t deposited in weeks, designed to reignite interest.

How it works

one-dots-illustration

SEGMENT & STRATEGIZE

We audit your player database and map out journeys for each audience: new, active, at-risk, and VIP, tailored to their specific needs.

two dots illustration

BUILD & AUTOMATE

We craft the emails, design the triggers, and slot everything into your ESP, ready to send on autopilot.

three dots illustration

MONITOR & OPTIMIZE

We track opens, clicks, and reactivation rates-then refine content and timing for maximum impact.

left quotation mark services

Dices Agency were a brilliant partner. They were sensitive to the brand we had built and our customers loved, yet unafraid to challenge and push us out of our comfort zones. The result is a brand that beautifully captures how the magic of stationery goes beyond the cover.

Taymoor Atighetchi

CEO & Founder, Papier

right quotation mark services

FAQ's

READY TO KEEP PLAYERS COMING BACK?

Convert one-time visitors into loyal players and watch your revenue grow without any additional traffic expenses.

arrow final

Book your free growth audit